The strike system is directly based on our "Golden Rules of Collaboration." It is designed to identify inappropriate behavior early and respond accordingly, ensuring that fair and respectful cooperation is maintained.
If misconduct is identified, we issue between 1 and 3 strikes, depending on the severity of the incident. In the case of repeated or serious violations that result in a total of three or more strikes, the immediate exclusion from our platform will occur, and further collaboration with Jobvalley will no longer be possible.
We place great importance on a fair and transparent handling of strikes.
Reasons for Strike 1
- Failure to comply with the cancellation deadline before shift cancellation
- Unauthorized termination of the shift before the scheduled end time
- Interrupting work without proper notification
- Arriving late without an excuse
- Failure to follow work instructions despite requests
- Improper shift cancellation (e.g., late call-in for sickness, etc.)
- Use of mobile phone at the workplace
- Unkempt appearance/Failure to follow dress code
- Incorrect time recording (e.g., failure to correctly log breaks)
- Providing incorrect personal information (e.g., name, date of birth, etc.)
Reasons for Strike 2
- No Show (Unexcused Absence)
- Sick leave without a medical certificate (AUB)
Reasons for Strike 3
- Theft
- Alcohol and/or drugs at the workplace
- Fraud (e.g., sending someone else to your shift or proven timecard manipulation)
- Intolerable behavior (e.g., urinating in the sink, etc.)
- General fraud (e.g., collecting Payback points from customers)
- Sexual harassment
- Insulting Jobvalley staff, colleagues, customers, etc.