FAQ digital signature

How do I sign my employment contract?

To sign your employment contract digitally, open the "Sign your contract" option in the "Account & settings" > "Your tasks" settings.

We will also send an email to the email address you provided, in which you will be redirected to the digital signature.

You will then be asked to verify your identity. Once you have done this, you can conveniently sign your employment contract digitally.

Do I need a smartphone for identification and signature?

Yes, you need a smartphone for identification and signature.

Do I need additional apps for identification and signature?

In most cases, you do not need any additional apps for identification and signature. You only need a chip reader app for identification with a passport using an Android smartphone. This will be suggested to you during the identification process.

My smartphone operating system or my ID document  is not supported for identification and signature. What can I do?

If the identification and signature does not work, proceed as follows:

  1. Print out the contract twice.
  2. Sign both and send them to the following address:

Studitemps GmbH
Personalabteilung – Vertragsangelegenheiten
Postfach 110930
40509 Düsseldorf

We will then send you a copy of the signed contract.

When can I verify my identity?

Identification with a passport can be carried out around the clock.

Identification with an ID card can be carried out from Mon. to Sat. between 08.00 and 22.00 (with the exception of public holidays).

Which ID documents are approved for identification?

Here you will find a list of the ID documents approved for identification.

My passport does not support NFC

Please follow the steps below:

  1. Tap on "Passport"/"Reisepass" during identification
  2. Tap on "Cancel"/"Abbrechen" during the NFC readout step
  3. Now tap on "Skip"/"Auslesen überspringen"
  4. Your document will be checked manually.
    After a successful check you can sign your employment contract digitally.

 

Can I identify myself with my residence permit?

The residence permit is not a valid identification document. Please use your passport or ID card to identify yourself.

Is it necessary for someone to check my identification?

Manual verification of identification is only necessary if the identification was carried out using an ID card.

How long does the manual verification of identification by a person take?

Manual verification of identification by a person takes a maximum of 3 minutes (Mon. to Sat. between 08.00 and 22.00, with the exception of public holidays).

How long is the identification valid for?

Identification with a passport is valid for 5 years or until the passport expires.

Identification with an ID card is valid for 2 years or until the ID card expires.

I have changed my smartphone, do I have to re-identify myself?

If you transfer the data from your old smartphone to your new one (e.g. with a backup), no new identification is required.

I have changed my phone number, do I have to identify myself again?

No, you do not need to re-identify yourself if you change your phone number. In this case, please contact Support.

I get a message that something has gone wrong. What can I do?

Copy the URL and open the website again in the Google Chrome app or switch from the desktop page to the mobile view in your browser.

 

Was this article helpful?
0 out of 0 found this helpful

Articles in this section