If you are sick, please report your absence immediately to the client company and in the jobvalley app.
Where to find the feature in the App:
- “Work” → “My absences”
Important guidelines for reporting sick
✔ Already seen a doctor? Enter the exact period of illness.
Statutorily insured: Simply confirm the automatic retrieval of your electronic certificate of incapacity for work (eAU). You do not need to upload anything.
Privately insured & special cases: Upload your traditional paper certificate of incapacity for work (AUB).
✔ Not seen a doctor yet? Report sick anyway. However, you must see a doctor on the same day, adjust the time period in the app accordingly, and submit information (confirm the eAU retrieval or upload the AUB).
✔ Note the proof requirement: Unconfirmed eAUs or missing AUBs will result in two strikes in the system! Contractually, you are required to provide proof from the very first day of illness.
✔ Shift booking: You cannot book any shifts for days on which you have reported sick.
When are you entitled to continued payment of your salary in case of illness?
According to §3 of the “Entgeltfortzahlungsgesetz” (Continuation of Remuneration Act), the entitlement to continued payment of salary in the case of illness begins after four weeks of an uninterrupted duration of the employment. During this time, the health insurance company usually pays sick pay. If the incapacity for work then continues beyond the 28th day, the continued payment of salary starts on the 29th day.
Please note, as soon as you have an interruption of more than 3 calendar weeks between your work contracts, the counting starts from the beginning.
How is your entitlement calculated per sick day?
Similar to the calculation of vacation, the calculation of the amount of remuneration to be paid is based on your average work salary for the last three or two months or the last month before the start of the incapacity for work.
This gross income is again divided by the number of average working days in the year for the last three / two months or the last month.